The promise of e-government – improved effectiveness, convenience and cost savings for the public sector and constituents alike – has extended into additional potential benefits such as greater transparency, accountability, and improved citizen engagement. DAKA advisory has been part of this transformation since 2003, when our co-founder was a research fellow on the first UN e-government survey, which measures the extent to which countries around the world adopt e-government. Today, we continue to analyze e-government initiatives and use our experience to predict trends, recommend strategy and evaluate results.

Examples of our recent work in this area:

  • Prepared an overview paper on global e-government development and measurement for an Expert Group Meeting on e-government at the United Nations in New York; subsequently also facilitated the meeting itself
  • Presented a framework for e-government measurement and moderated two panel discussions at an international conference in the Middle East
  • Contributed to a report on “E-government in Europe, the Middle East and Africa: Expert views on the UN e-government survey,” which evaluated current initiatives across regions based on a range of interviews with experts and policy-makers